AI-backed voice assistants make customer support efficient yet human

Enterprises are constantly evaluating ways to improve the speed and quality of their customer support services. These have traditionally been delivered over the phone, through a conversation with a human agent, but customer support has been changing in recent years as businesses have begun adopting AI-based alternatives.

Shrink Your Shopping Cart Abandonment Rate

Have you ever wondered why someone would take the time to select a product, put it into a cart and then simply not complete the transaction? The bad news is you are missing out on valuable ecommerce revenue if you aren’t paying attention to your abandonment rates.